Home » 2015 » February (Page 2)
Feb 6

ITIL® Problem Management – A Problem Shared is A Problem Halved!

February 6th, 2015 by

ITIL Five StagesThere have been a disproportionately high number of catastrophic IT incidents hitting the headlines this year, including major technology glitches at two respected US airlines and a prestigious UK bank.[...] Read More

Feb 6

Get Acquainted With Effective ITIL® Foundation Training

February 6th, 2015 by

ITIL Foundation TrainingYou can’t take ITIL® Foundation training any less seriously just because it’s geared toward entry-level concepts. While it may lack the specificity of higher-level certifications, this qualification covers a far wider field of topics than most.[...] Read More

Feb 5

Certified Process Design Engineer (CPDE)

February 5th, 2015 by

CPDE Certification“Providing You with Capabilities You and Your Organization Need”. In the IT world, nothing can be developed in chaos. Everything needs to be handled in an orderly manner. To manage the work and ensure its smooth flow, processes are developed.[...] Read More

Feb 4

Four Critical Reasons You Need PMP® Certification

February 4th, 2015 by

PMP CertificationWith scores of professional certifications to obtain, it may be hard to decide what training is best for your career. This is especially true with more difficult certifications. Because these qualifications are far more involved, it’s harder to justify the time commitments they require.[...] Read More

Feb 2

ITIL® V3 – General Info and Benefits

February 2nd, 2015 by

ITIL Certifications For ITAmong the various IT Service Management methodologies available, the IT Infrastructure Library® (ITIL®) is the most commonly used approach in the world. ITIL provides organizations with a comprehensive set of policies, concepts, tasks, checklists, and guidelines essential for managing its IT infrastructure.[...] Read More

Feb 1

An Introduction to the Service Lifecycle: Service Design

February 1st, 2015 by

Learn MoreService Design is the stage in the ITIL® Service Lifecycle that is tasked with creating or modifying services and the IT infrastructure so that they are properly aligned with business needs. The design elements need to ensure that custom-centric viewpoints are used.[...] Read More

Feb 1

An Introduction to the Service Lifecycle: Service Transition

February 1st, 2015 by

ITIL ProcessesService Transition is the stage in the ITIL® Service Lifecycle that manages the transition of new or changed services into the live environment. The processes that will be most involved in this stage include Change Management, Service Asset and Configuration Management, Release and Deployment Management, and Knowledge Management.[...] Read More

Feb 1

Benefits of the ITIL® Foundation Certification

February 1st, 2015 by

DegreeITIL® is the most widely adopted approach in the world for IT Service Management (ITSM). Although ITIL was initially formed by a UK Government agency, it is now an internationally renowned cohesive set of concepts and techniques for IT Service Management. It offers a practical, straightforward structure for identifying, planning, conveying and supporting Information Technology services in a company.[...] Read More