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Jan 31

Changing Like The Wind

January 31st, 2015 by

ChangeCharles Darwin said, “It’s not the strongest nor most intelligent of the species that survive; it is the one most adaptable to CHANGE.”  Darwin may not have been talking about IT, but the quotation does have resonance.[...] Read More

Jan 29

Which ITIL® Certification Types Do Training Managers Need to Know About?

January 29th, 2015 by

ITIL Certification LevelsITIL® is a complex qualification scheme. Professionals can follow a number of paths to earn their credentials, and their choices have a major impact on what they can do with their careers.[...] Read More

Jan 28

ITIL® Incident Management – Putting Out the Fire

January 28th, 2015 by

SolutionsIncreasingly complex technology means that IT Incidents are now an almost inevitable feature of modern business, no matter how robust the IT governance that’s in place. And every time an IT Incident occurs, there’s an impact on business productivity, the reputation of IT and, in some cases, even the standing of the organization itself.[...] Read More

Jan 23

Fundamentals of Effective Business Writing

January 23rd, 2015 by

Girl ThinkingBeing able to communicate effectively both internally and externally is essential for any organization. An unskilled writing style can perplex the reader and even relay an incorrect message.[...] Read More

Jan 22

Do You Know How to Write an Effective Business Proposal?

January 22nd, 2015 by

Writing Business ProposalsModern business communication is becoming less and less formal, but that doesn’t mean you can slack off. No matter how well you command spoken English, you need to back up your verbal interactions with quality writing.[...] Read More

Jan 22

Who Needs IT Consulting for Business?

January 22nd, 2015 by

IT Business ConsultingEven the best consulting is ineffective if it’s poorly targeted. No matter how many maverick visionaries or tech industry leaders you ask to assess your operating standards, you’ll require a focused effort to learn anything truly useful.[...] Read More

Jan 20

Can ITIL® Certification Really Increase Salaries?

January 20th, 2015 by

ITIL Certification Pay RaiseA huge range of professionals earn ITIL® qualifications. Since this framework addresses issues throughout the entire business process, its lessons and principles apply to diverse IT and management occupations.[...] Read More

Jan 20

Grammar Essentials: What Every Business Person Must Know

January 20th, 2015 by

Knowledge puzzle piece webProfessionals in any industry are required to present ideas in a clear, succinct, and professional manner.[...] Read More

Jan 18

Could Your Service Continuity Management Practices Improve?

January 18th, 2015 by

ITIL Service Management ContinuityFor today’s service providers, business depends on user satisfaction, and to truly satisfy users, you have to make good on your promises. The deliverables you agree to furnish can’t be spotty or inconsistent.[...] Read More

Jan 14

Incorporating Microsoft Office Training in Your Corporate Regimen

January 14th, 2015 by

Microsoft Office Training for EmployeesIf you’re like most training managers, time is always biting at your heels. No matter how much planning you do, there’s always more in your immediate future, and sometimes, it seems impossible to fit everything in the schedule.[...] Read More