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Aug 29

Change Management: Coordinating Changes for a Smoother Workflow

August 29th, 2014 by

In the software development world, change is the norm. A Change is anything that is added, modified, or removed that could have an effect on IT services. Changes are required to ensure that business processes and services are cost-effective and of high quality. However, some Changes can disturb the workflow of services, especially if unplanned. Thus, ITIL®, a collection of best practices in IT, has introduced Change Management, a process in Service Transition.[...] Read More

Aug 29

ITIL® Service Design is An Integral Part of the Service Lifecycle

August 29th, 2014 by

ITIL Service DesignIn recent decades, the business world has become more dependent on technology. As a result, many businesses have integrated technology into their core fundamental operations.[...] Read More

Aug 26

ITIL® Training for More Efficient Government Operations

August 26th, 2014 by

Government ITIL TrainingAlthough many IT Service Management (ITSM) principles are couched in terminology that reflects business-oriented goals, governments and nonprofit organizations also benefit from ITIL® training. These entities routinely apply ITIL concepts to create more effective IT services, networks and support applications, and training is key to their ability to master the necessary techniques.[...] Read More

Aug 22

The Value of ITIL® Certification Training

August 22nd, 2014 by

ITIL CertificationToday, with the significant changes in how technology is utilized and the level of dependency that is placed on technology in the workplace, IT professionals are often asked to do more with fewer resources. Moreover, the ever-changing landscape in technology has affected how IT professionals are judged and evaluated in the workplace.[...] Read More

Aug 20

Introducing ITIL®: Problem Management

August 20th, 2014 by

In this series of articles on implementing ITIL® processes, we have so far discussed setting up the Service Desk function and the Incident Management process. Continuing the series, we will take a look at the process that closely complements Incident Management: Problem Management.[...] Read More

Aug 20

The ITIL® Event Management Process Keeps Operations Moving Successfully

August 20th, 2014 by

ITIL Event Management ProcessAs the business world becomes more automated, the need for having methods in place to handle the day-to-day business operations that depend on technology operations is crucial. A popular method that many businesses have embraced in recent years to assist with the use of technology as a primary business operational tool is IT Infrastructure Library (ITIL®).[...] Read More

Aug 18

Certified Information Systems Security Professional (CISSP)

August 18th, 2014 by

More and more, companies are depending on technology for the storage and fast retrieval of mission-critical corporate data and information. However, businesses quite often face challenges when it comes to safeguarding their confidential data online. It has become crucial for businesses to generate solutions to counter the constant threat of security. Who companies need to protect their information are Certified Information Systems Security Professionals (CISSPs).[...] Read More

Aug 16

Why You Should Become a CISSP

August 16th, 2014 by

In today’s world, information technology is considered a factor of success because it can determine how effectively your company will operate. However, that success comes with a price – security. Companies that take pride in using the latest IT infrastructures are the ones that pay the most to keep their data and assets safe from misuse and theft. Along with technological solutions, organizations require qualified IT staff to maintain the security of their systems. This is where you come in.[...] Read More

Aug 15

Keeping Consumers Entertained by Implementing ITIL® Training

August 15th, 2014 by

ITIL Training for Entertainment IndustryBeing in the entertainment business doesn’t exempt you from needing to perform highly technical work. For instance, movie studios embark on complicated stage tasks that require automated lighting and A/V data routing, and broadcast organizations routinely create extensive digital distribution networks.[...] Read More

Aug 12

Mastering CISSP® Training

August 12th, 2014 by

CISSP Certification TrainingLike many professional certifications, the Certified Information Systems Security Professional, CISSP®, training is plagued by promises of the impossible. Tons of unverified sites offer wild claims of guaranteed passage if you’ll simply purchase their exam packages. While some are more reputable than others, there’s no magic bullet.[...] Read More