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May 27

ITIL® Certifications Provide Universal Value

May 27th, 2014 by

ITIL Certifications For ITIT job advertisements are typically an alphabet soup of certification requirements ranging from highly technical to very general. Yet among those responsible for running corporate computing infrastructure and support services, one type of certification is almost universally requested: ITIL®.[...] Read More

May 27

Understanding The Five Stages Of ITIL® Helps To Digest Its Concepts

May 27th, 2014 by

ITIL Five StagesITIL® is no small matter. With 30-plus processes and over 120 sub-processes; training, customization and implementation can be a real challenge. Each sub-process requires customized and measurable procedures as well as culture changes.[...] Read More

May 22

ITIL® OSA Certification Is Key To Excellent Service Operation

May 22nd, 2014 by

ITIL OSA CertificationA good IT Operations group is a powerful weapon in the war against IT service downtime. Operations staff are rarely seen outside of the IT department and seldom written about in trade publications, yet they are the non-sleeping keepers of production services.[...] Read More

May 20

Honing Your Career Skills By Taking Online IT Courses

May 20th, 2014 by

Online IT CoursesTaking professional IT courses online isn’t just about learning new tricks and techniques. Although gaining qualifications is indeed an important training goal that can advance your career, online IT courses can also improve your mastery of the things you think you know already.[...] Read More

May 16

Good Governance Drives ITIL® Success

May 16th, 2014 by

ITIL GovernanceManagers and executives are frequently depicted as shallow buffoons on TV and in movies – do you have the right cover sheet on your TPS report? In reality, strong managers and leaders are needed to set business requirements and internal expectations.[...] Read More

May 16

Enhance Your Word Documents with Charts and Diagrams

May 16th, 2014 by

Diagrams and charts are graphical objects which can express your message much better than words. By adding these illustrations, you will be able to save yourself from the hassle of writing long and complex paragraphs. Plus, readers of your documents will be able to get the essence of the information you are presenting in just a few minutes. However, you don’t need to worry about spending hours creating charts and diagrams because you can get these with just a few clicks.[...] Read More

May 14

Enhance Your Business with Standard Business Templates

May 14th, 2014 by

In the world of business, people are always trying to discover shortcuts which can help them get tasks done faster without adding costs. If this description fits you, then here is some good news: you can use downloadable business templates for your Microsoft Excel spreadsheets and Microsoft Word documents.[...] Read More

May 12

Why Fundamentals Are Essential To Effective SQL Implementations

May 12th, 2014 by

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Relational database implementations, like SQL (Structured Query Language), are relatively common in the tech world. Nonetheless, many IT professionals find themselves at a serious deficit right out of the gate.[...] Read More

May 12

Take Diagramming to a New Level: Use Microsoft Visio

May 12th, 2014 by

Give your diagrams a vibrant and professional look; use Microsoft Visio! Microsoft Visio is the new power tool that can simplify complex drawings and share them in real-time. It contains data-driven visualization tools and templates, dynamic process management features, and advanced sharing capabilities through the Web.[...] Read More

May 9

What is the “Information Technology Infrastructure Library” or ITIL®?

May 9th, 2014 by

ITIL® has become the internationally accepted standard for IT Service Management structure. It involves a broad range of integrated IT “Best Practice” approaches complemented by other associated professional certifications such as COBIT (Control OBjectives for Information and related Technology), CMMI (Capability Maturity Model Integration) for process improvement and organizational development, and Project Management Professional (PMP).[...] Read More