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Apr 29

Security Awareness: Strengthening The Weakest Link

April 29th, 2014 by

Security AwarenessYour defense-in-depth information security strategy is defined and implemented. You’ve set up firewalls, honeypots, encryption and antivirus. Your user security is granular, restrictive and multifactor. But no matter how many technology solutions are in place, the human element can always provide an opening for cyber-criminals.[...] Read More

Apr 24

The ITIL® Qualification Scheme: A Roadmap To Certification

April 24th, 2014 by

ITIL TrainingLook at IT job openings today, and the majority are for programmers of various sorts. The user experience programmers create is critical to the success of a business, but standing behind them are entire departments dedicated to ensuring those applications are available when needed. They must ensure these apps run efficiently, securely and responsively; and are not disrupted by changes or disasters.[...] Read More

Apr 21

What Is ITSM And How Do Professionals Use It?

April 21st, 2014 by

Information Technology Service Management, or ITSM, is a vital management concept that enables tech-minded individuals to work together and move forward as unified organizations. Although these methods have their roots in abstract ideas about business management, they bear the potential for numerous real-world implementations, and ITSM principles are routinely applied at major firms.[...] Read More

Apr 16

Minimizing Expenditures via ITIL® Continual Service Improvement

April 16th, 2014 by

ITIL Continual Service ImprovementWhat happens after an IT product has been delivered? Most services require additional attention following their deployment. Firms must ensure consumer problem tickets are addressed in a timely fashion and that vital resources, such as servers and licenses, are used effectively in order to maintain service availability.[...] Read More

Apr 16

Service Validation and Testing as an Integral Part of ITIL® V3

April 16th, 2014 by

In ITIL® V2, Service Validation and Testing was not discussed in detail; this topic was only addressed as quality assurance but no further details were provided. However, in ITIL V3, Service Validation and Testing is examined in depth.[...] Read More

Apr 14

Defining ITIL® And The Roles It Plays

April 14th, 2014 by

ITIL TrainingITIL® qualifications represent major stepping stones for many professionals who want to broaden their career options. For individuals considering ITIL training, it’s important to first learn about the nature of this framework and decide whether it’s actually right for them.[...] Read More

Apr 10

Mastering Network Security Techniques

April 10th, 2014 by

Network Security TrainingNetwork security isn’t a game. While some IT fields leave room for preference and experimentation, firms know that they have to take a far stricter approach to their security implementations. As a result, established tech companies and startups alike are building more skilled workforces comprised of individuals who have verifiable security training and credentials.[...] Read More

Apr 8

Why the Defense Industry is Adopting ITIL®

April 8th, 2014 by

As an article in Federal Computer Week puts it, ITIL® (Information Technology Infrastructure Library®) is “Simple Advice, Big Payoff.”  So just what is ITIL, and why is the Defense Industry adopting it?[...] Read More

Apr 7

ITIL® Virtual Training For Certification Success

April 7th, 2014 by

A virtual training program is a highly structured online course. Distinct from the typical self-paced courses, virtual training takes place at scheduled times with a live instructor via an online environment.[...] Read More

Apr 4

Business Value of ITIL® Processes: Service Operation

April 4th, 2014 by

In this series of articles, we will be examining the business value and cost savings that can be realized through a successful implementation of ITIL Best Practices.[...] Read More