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Mar 31

Ashford Global IT Offers a 5% Off Discount Code for All 2014 Classes

March 31st, 2014 by

Orlando, Florida:  Ashford Global IT, a leading provider of flexible onsite IT training programs for corporations and individuals in the United States and beyond, is now offering a new discount offer that is good for the rest of 2014. For the next three quarters, new and returning Ashford Global IT students will enjoy access to the company’s cutting-edge education and enrichment programs at a company-wide discount rate of 5 percent.[...] Read More

Mar 26

ITIL® Service Operation Is Helping Firms Deliver More

March 26th, 2014 by

ITIL Service Operation TrainingIt’s great to come up with a plan for an IT service and actually see one’s development goals through, but actually delivering said service as a working whole requires a balanced approach. All service-level agreements, or SLAs, stipulated in the service contract must be met, but it’s easy for a firm to lose sight of the big picture while it focuses on these individual targets.[...] Read More

Mar 24

Gaining a Career Edge with ITSM

March 24th, 2014 by

ITSM TrainingCan you tackle tough problems with stunningly innovative solutions? While you may have confidence in your abilities to perform such feats under ideal circumstances, the real important question is whether you can do so continuously.[...] Read More

Mar 20

Better Managing The IT Service Lifecycle With ITIL® Training

March 20th, 2014 by

ITIL TrainingManaging IT services is all about long-term oversight. It’s critical for firms that want to deliver products successfully to plan out and oversee each stage of a service’s lifecycle. ITIL® Lifecycle training gives students a knowledge base for each service area as they help their firms plan out projects from beginning to end.[...] Read More

Mar 18

Boosting Your Skills with CompTIA® Security

March 18th, 2014 by

IT SecurityAre the networks and IT service implementations that you create for your employer as secure as possible? While you may feel pretty certain that you’ve cut off all potential backdoor entry points, it’d probably be better if you were certain there were no access points.[...] Read More

Mar 14

Using ITIL® Processes To Better Your Business

March 14th, 2014 by

ITIL ProcessesIT Service Management (ITSM) Frameworks are generally broken into distinct groups or stages that correspond with a service’s lifecycle. ITIL® is no different. ITIL processes encompass five different stages that help providers improve how they handle services throughout their lifespans.[...] Read More

Mar 12

Strengthen Your Job Prospects with Microsoft® Office Training

March 12th, 2014 by

Microsoft Office TrainingDoes your professional skill set support your career goals? Everyone recognizes the importance of maintaining their proficiencies in order to meet the demands of potential employers, but many of us overlook the tools we use on a daily basis.[...] Read More

Mar 6

An Overview of Knowledge Management in ITIL® V3

March 6th, 2014 by

Every organization feels the need to respond to unexpected circumstances in the best way possible. Keeping this in mind, ITIL® V3 describes Knowledge Management in great detail in its Service Transition volume.[...] Read More

Mar 5

Creating a Cohesive Corporate Culture Through ITIL® Service Strategy

March 5th, 2014 by

While many business sectors are just now catching up to the globalization craze, IT service providers have been in the thick of it for years. Organizational distribution does afford these firms some unique opportunities, but it also makes them harder to lead in a unified fashion. Fortunately, frameworks like ITIL® are reversing the trend and improving the way customer relationships are maintained.[...] Read More

Mar 4

ITIL® V3 Foundation – What Is It About?

March 4th, 2014 by

Due to the popularity of IT within different organizations, the demand for standardizing practices used in IT development and IT Service Management (ITSM) has increased. Information Technology Infrastructure Library® (ITIL®) is the most widely accepted approach to ITSM and defines best practices for IT Service Management. If you plan on proving yourself as the best in the IT field, you should pursue the many certifications found in the ITIL V3 Qualification Scheme.[...] Read More