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Dec 5

What is a CEH (Certified Ethical Hacker)?

December 5th, 2013 by

Certified Ethical Hacker is a professional who is dedicated to testing network/system penetration for the purposes of finding and then fixing those computer vulnerabilities.  The CEH class exposes the student to the methods and techniques used by advanced hackers and teaches trusted professionals how to detect, correct, protect from, and finally, how to prepare to prosecute illegal hackers.[...] Read More

Dec 5

ITIL® Online Training is Helping Businesses Lower Project Failure Rates

December 5th, 2013 by

ITIL Online TrainingIT professionals, business managers and business process owners are especially sensitive to the fact that many technology projects are considered failures. In fact, the failure rate for technology projects is anywhere from 37 percent to 75 percent, depending on which estimates are used. Most business process change projects probably skew towards the higher end of that spectrum.[...] Read More

Dec 4

What is a CHFI (Computer Hacking Forensic Investigator)?

December 4th, 2013 by

A Computer Hacking Forensic Investigator designs or uses investigative tools to detect hacking attacks and provides methods to properly extract evidence to report the crime. They also conduct audits to prevent future attacks.[...] Read More

Dec 4

Delving Deeper into Incident Management

December 4th, 2013 by

One of the objectives of ITIL® is to bring order into the chaotic world of providing IT services. ITIL is a collection of best practices for organizations with an IT infrastructure to implement. Incident Management is one of the processes in ITIL that is designed to reduce costs incurred by errors, maximize productivity, and ensure customer satisfaction.[...] Read More

Dec 3

Evaluation Management – Transitioning to ITIL® V3

December 3rd, 2013 by

In the most recent version of ITIL® (ITIL V3), Evaluation Management is explained in proficient detail, placing the required emphasis on its benefits. Students must comprehensively understand this crucial area in order to appreciate how a service and the changes to it are evaluated. ITIL V3 includes Evaluation Management as a process in Service Transition.[...] Read More

Dec 3

ITIL® Services from Start to Finish

December 3rd, 2013 by

IT ServicesInformation Technology Infrastructure Library (ITIL®) Services undergo many changes and major transformations as they progress through the stages of conceptualization, implementation, usage and improvement. By learning about these phases within the ITIL Service Lifecycle framework, firms and their staff gain the ability to make smooth transitions between major milestones and still provide their customers with products that meet their demands.[...] Read More