Home » 2013 » June (Page 2)
Jun 17

What is the Importance of IT Security For Your Business?

June 17th, 2013 by

When managing your business, one of the most important aspects is your security. You make sure that your doors are locked, alarms are set, but what are you doing for your virtual security?[...] Read More

Jun 14

ITIL® Training: What You Should Know

June 14th, 2013 by

Attending ITIL® training is beneficial for any IT professional. This training will be of great help in improving your organization’s delivery of IT services. This is because you will be given comprehensive knowledge and first-hand skills training regarding the core elements and processes that are crucial in IT Service Management (ITSM).[...] Read More

Jun 13

Take the Next Step in Your Career by Earning ITIL® Expert Certification

June 13th, 2013 by

Technology NetworkAfter completing your ITIL® Foundation training, you worked hard to pass the Intermediate Service Lifecycle and Service Capability modules. You now have the requisite skills and qualifications you need to go to the next level and obtain your ITIL Expert Certification.[...] Read More

Jun 13

Service Operation Processes: Incident Management

June 13th, 2013 by

In the ITIL® Service Lifecycle, there are five distinct processes in Service Operation, one of which is Incident Management. Incident Management deals with one of the most uncertain areas in the Service Lifecycle. The process itself is actually planned and managed accordingly, but Incidents are hard to predict and respond to, which is where the lack of certainty comes into play. An Incident refers to any interruption to IT services that is unplanned or a reduction in the quality of a service.[...] Read More

Jun 12

ITIL® V3 for Businesses

June 12th, 2013 by

The IT industry has evolved over the years and plays a crucial role in the performance of many businesses.  At the same time, the IT Infrastructure Library® (ITIL®) has also evolved and is now focused on the delivery of end to end services. ITIL V3 is the latest version of ITIL and comes with five books on Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.[...] Read More

Jun 11

Run a Tighter Ship By Implementing Onsite ITIL® Awareness Training

June 11th, 2013 by

ITIL® Awareness TrainingYou know that your organization is doing poorly in terms of creating efficient IT services, but where do you begin improving? In order to effectively use IT Service Management (ITSM) frameworks like ITIL®, you first need to ensure that everyone is familiar with the basics, and onsite ITIL Awareness training courses are the best way to do so.[...] Read More

Jun 10

The Top Five Points Managers Should Know About ITIL® Implementation

June 10th, 2013 by

Is there is a best way to implement ITIL® in your organization? Yes, say ITIL consultants, who have the following tips for any company seeking to adopt the ITIL best practices.[...] Read More

Jun 7

How Can Businesses Leverage ITIL® During the Recession?

June 7th, 2013 by

Quite a few industry experts will agree on the decision-making and investment-analysis benefits that ITIL® offers companies, especially during a recessionary environment. In fact, the adoption of ITIL increased during the last two recessions. Businesses are relying on ITIL, the most widely accepted approach to IT Service Management, to enhance competitiveness and make informed, value-driven decisions during a recession.[...] Read More

Jun 6

Learn About Business Writing to Author Your Own Career Story

June 6th, 2013 by

Writing an EmailPeople in a casual setting often judge you by your personality, but in most professional settings, they let your work do the talking. When employers and coworkers notice that your professional output is polished, they’ll take you more seriously.[...] Read More

Jun 5

The Deming Cycle

June 5th, 2013 by

The goal of the Deming Cycle, or more commonly known as the Circle for Quality Improvement, is steady, continual improvement. There are four steps within this cycle: Plan, Do, Check and Act.[...] Read More