The world of ITIL® Certification starts at the Foundation Level. After that broad accomplishment, many will choose to continue to develop their skills by expanding their working knowledge of the ITIL infrastructure. To do this, there are several paths a student can take. A popular choice is the ITIL V3 Intermediate Capability: Release, Control and Validation course. With the successful completion of this class, the student will receive 4 credits toward the ITIL Expert qualification.[...] Read More