Home » 2011 » March
Mar 29

The Self-Paced ITIL® Foundation Course: A Valuable Addition to AGIT’s Training Courses

March 29th, 2011 by

Missing jigsaw puzzle piece with word SKILLAshford Global IT (AGIT) knows how important the ITIL® Foundation Certificate has become for today’s IT professionals and business managers. The ITIL Foundation Certificate is the first step in exploring ITIL’s best practices.  In an effort to reach more students, Ashford Global IT is now offering a Self-Paced ITIL V3 Foundation training course in addition to its open-enrollment courses, on-site training, and virtual instructor-led classes.[...] Read More

Comments Off on The Self-Paced ITIL® Foundation Course: A Valuable Addition to AGIT’s Training Courses
Mar 28

The Importance of the ITIL® Foundation Course

March 28th, 2011 by

Composite image of smiling businessman with hand on hipTo achieve certification at the entry level of ITIL®, a candidate should successfully complete the ITIL V3 Foundation course and associated exam.  The main objectives of the training course are to learn how the ITIL framework and processes works, how ITIL can maximize the contribution of IT to an organization, and how to maintain an ongoing service program where ITIL has already been implemented.  The ITIL V3 Foundation course also provides a detailed summary of the five phases of the Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.  Key elements, terminology, and concepts used in the ITIL Service Lifecycle are studied.  Students will learn the processes and activities that take place in each phase and how the various phases and processes relate to each other.  Upon successfully completing the ITIL Foundation course, students will understand how ITIL practices positively affect business effectiveness and efficiency.[...] Read More

Comments Off on The Importance of the ITIL® Foundation Course
Mar 17

Let AGIT Help You Become an ITIL® Service Strategy Certified Professional

March 17th, 2011 by

Green Business StrategyITIL® Service Strategy is at the center of the ITIL Service Lifecycle. Service Strategy provides guidelines for designing, developing and implementing Service Management. This stage of the Service Lifecycle is essential for service providers to improve and develop over the long run. A professional who has knowledge about Service Strategy is definitely an asset to any company.[...] Read More

Comments Off on Let AGIT Help You Become an ITIL® Service Strategy Certified Professional
Mar 15

The Four P’s of ITIL® Service Design

March 15th, 2011 by

Service on the Metal Gears on Grey Background.ITIL® Service Design is one of the five stages in the Service Lifecycle. This stage translates the needs and requirements of the customers into the services they desire. Service Design will help you determine your target market and how you can differentiate your business offerings from your competitors.  When planning a service, a service designer needs to consider the four P’s:[...] Read More

Comments Off on The Four P’s of ITIL® Service Design
Mar 11

ITIL® V3 OSA Course – Is It For You?

March 11th, 2011 by

Training written on the Wipe boardAre you already proficient in the fundamentals of ITIL®?  If so, consider building upon your ITIL base by taking the ITIL V3 Operational Support and Analysis (OSA) Capability course.  By successfully completing the ITIL OSA course, students will have the knowledge and skills necessary to implement OSA processes in an organization’s existing framework.  Candidates who wish to have a deeper understanding of Operational Support and Analysis processes and procedures will benefit greatly from the course.[...] Read More

Comments Off on ITIL® V3 OSA Course – Is It For You?
Mar 3

Is the ITIL® Foundation Certification For Me?

March 3rd, 2011 by

Questionnaire. 3dIn ITIL® V3, there are multiple levels of certification: Foundation, Intermediate, Expert, and, finally, Master. However, before you can become an ITIL Expert or an ITIL Master, you need to start at the beginning by earning your ITIL Foundation Certificate.  The ITIL V3 Foundation Certification course will provide you with fundamental ITIL knowledge. The ITIL Foundation course will also prove to be beneficial for IT professionals who work in an organization that has implemented ITIL or will implement ITIL in the future.[...] Read More

Comments Off on Is the ITIL® Foundation Certification For Me?