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Increasingly, it is important for all members of a business to be able to write clearly and succinctly and be able to communicate effectively to both internal and external customers. This class examines how to define your audience, organize your ideas, and write clearly to achieve the appropriate results from your documents and messages.
You will learn to organize your ideas, determine the scope and purpose of a document, and promote your ideas clearly and effectively.
This course is for individuals who need to write clearly and concisely in a professional environment.
This is an instructor-led, classroom-delivery learning model. Activities will include discussions, surveys, question and answers, as well as group activities.
Upon successful completion of this course, students will be able to: