Ashford Global IT
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Orlando, Florida 32810
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ITIL® V3 Release, Control and Validation Capability Course FAQ
ITIL® V3 is one of the standard certifications for the best practice in IT Service Management. The Release, Control and Validation (RCV) course is one of the modules offered in the intermediate level of ITIL V3. To help you understand what the RCV course is, here are five of the course’s frequently asked questions and their answers.
Q: Why do I need to learn RCV?
A: RCV is one of the important practices which will help you implement new services in a controlled and cost-effective manner. Plus, the Release, Control and Validation course offers in-depth knowledge of the following areas:
- Change Management
- Service Release and Deployment Management
- Service Validation and Testing
- Service Asset and Configuration Management
- Request Fulfillment
- Knowledge Management
- Service Evaluation
Q: What will I learn in this course?
A: Basically you will be trained for the ITIL V3 Intermediate Qualification: Release, Control and Validation exam. Along with the aforementioned areas, you will learn to plan the key activities for the Release, Control and Validation processes during the Service Lifecycle. Plus, you will become more familiar with the processes, activities, and functions that are linked to RCV. Not only that, but you will be taught practically with the help of different scenarios given to you during the course.
Q: Who can take part in this course?
A: The RCV course is designed for the following people:
- ITIL V3 Foundation Certificate holders who desire an advanced ITIL certification
- Staff members who require practical training and understanding of RCV processes
- IT professionals who are involved in IT Service Management programs (implementation and/or improvement)
- IT/Business managers, IT/business process owners and IT practitioners
Q: Are there any prerequisites?
A: In order to take part in this course, you must be a holder of an ITIL V3 Foundation Certificate. If you have an ITIL V2 Foundation Certificate, you will need to provide a V3 Foundation Bridge Certificate as well. Two to four years of professional experience is desirable as well.
Q: What about after the course?
A: You will have to take the ITIL V3 Release, Control and Validation Capability exam to gain the ITIL V3 Release, Control and Validation certification. Once you pass the exam, your ITIL V3 qualification scheme will have 4 credits added to it.
At Ashford Global IT, you can have some of the best instructors training you for your ITIL V3 Release, Control and Validation certification. Not only will you have a better understanding of your job, but you will also be a valuable asset for your company.
