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ITIL® V3 RCV – Release, Control and Validation
The ITIL® V3 Release, Control and Validation (RCV) Certificate is one of the certifications that provides its holders with skills that cut down service costs and add efficiency to processes. For that reason, many IT professionals and business managers tend to seek this certification out. The RCV Certification course is an intermediate ITIL V3 training course and is one of the four modules which make up the ITIL V3 Capability Stream. The RCV Certificate is also considered a free-standing qualification.
The Major Focus
The ITIL V3 Release, Control and Validation Certification course is a five day course, which deals with the practical aspects of the Service Lifecycle and the application of ITIL V3 processes related to the Release, Control and Validation of services as well as other operational-level activities and supporting methods. Some of the areas covered are Change Management, Release and Deployment Management, Knowledge Management, Evaluation, Service Asset and Configuration Management, Request Fulfillment, and Validation and Testing.
ITIL RCV Benefits
With many organizations depending on technology, embedding IT in an organization’s infrastructure is important. Yet, just adding IT without implementing its best practices will add more chaos to the business process, thus costing more to correct errors. So, along with other certifications, the RCV Certification can ensure that the IT Service Management infrastructure is implemented appropriately to benefit the organization.
An ITIL V3 RCV certified person is aware of the Release, Control and Validation processes and has practical knowledge in the following areas:
- An understanding of Service Management
- Release, Control and Validation processes within the Service Lifecycle
- Successful Service Transition through Change Management
- Assuring integrity and QoS Transition through Service Validation and Testing
- Monitoring the state of Service Transition
- Improving and enhancing the on-going management
- Common Service Operation activities
- Roles and responsibilities in Release, Control and Validation
- Challenges, critical success factors and risks
The Certification Exam
To be able to sit for the ITIL V3 RCV Certification exam, one must have the ITIL V3 Foundation Certificate or the ITIL V2 Foundation Certificate and the V3 Foundation Bridge Certificate. The Foundation Certificate is required because it provides the basic concepts which are necessary for a better understanding of practical implementation. Therefore, a candidate applying for the ITIL V3 RCV Certificate must have an understanding of IT terminologies and processes and practices in the ITIL Service Lifecycle. Aside from that, it is recommended that the candidate have two to four years of professional experience.
The exam comprises of eight multiple choice questions. Each question will have 4 possible answer options: the best choice is worth 5 marks, the second best choice is worth 3 marks, a not so good choice is worth 1 mark, and one distracter achieves no marks.
How Ashford Global IT Can Help
Ashford Global IT (AGIT) can be of help by providing applicants with the training and knowledge needed to pass the certification examination. With the help of qualified instructors and useful resources, those seeking the ITIL V3 RCV Certification will have a great chance at passing the exam. AGIT also offers a Success Guarantee to those who do not successfully complete the certification exam, which includes:
- A voucher for a single exam re-take
- The availability of instructors for questions the student may have
- Additional material is provided to assist the student in studying for the exam
- Students are allowed to re-attend an open enrollment class for free to prepare for the exam; however, they will need to bring along whatever material they received in the original class
For those interested in benefiting from AGIT’s skilled instructors and thorough courses, please contact Ashford Global IT.
